GuestU solutions provide a direct impact on the Revenue and Online Reputation of your Hotel.
GuestU combines the functionality of a smartphone powered with free internet and voice calls, your own app, hotel in-room services, city travel guide and useful info, into one fully integrated Guest experience platform.
Your own App available in the App Store and Google Play
A mobile phone for your guests with free internet and voice calls
Curated contents about your city tailor made to your guests
An extension of the the hotel, wherever your guest is
is every traveller’s dream amenity
A mobile phone for each guest with your own App, free internet and voice calls
"Our goal is to ensure every guest staying with us heads home singing the praises of the Welsh city which they have called home for the short period of their stay; be it a weekend or a few months. The Customer Experience is paramount to everything we do."
"GuestU added value to our guest’s experience. We love the events feature, so we can enhance our service and give more information than attractions and places to visit. With this feature our guests always have information about what's on in Lisbon."
Manager of My Story Hotels
Managing Director of A Space in the City
"The GuestU Phone has been a fundamental tool on our success. About 50% of our online reviews in booking.com on the last month, specifically mentioned the
General Manager - FLH Prime Suites
These are some of the stories that we're helping to create. The next ones can be your guests'.
"(...) the best is your own free android phone with free international calls , concierge service etc to really make your stay truly unique... as well as being connected at all times, 5 stars !!!"
Level 4 Contributor
Review on TripAdvisor
Review on Booking.com
"(...)they even offer you a free local smartphone so that you can have internet access and call anywhere anytime needed. The restaurant recommendations were also very good. Overall, we felt very good."
Review on AirBnB
"(...)We had a great stay. One key advantage is a smartphone with free internet that you can use during your stay (...)"
"A 0.1 increase in a hotel’s TripAdvisor score leads up to a 2.84-percent increase in revenue per available room (RevPAR)."
-Chris Anderson Ph.D., Cornell University-
GuestU Platform allows guests to connect to your services and to a tailor made city guide to explore your city with a personal touch from your team.
• Handy nearby places
• Flight information
• Generic contents and integration with external sites
• Customer satisfaction surveys
• Offline support
• IoT integration (lockers, TV remote control, lights, temperature, etc)
• Curated content for more than 200 cities
• Multi-language contents
• Intuitive web based CMS
• Analytics and CRM
• Uber & Citymapper integration
• Directions and GPS guidance
• Augmented reality
• Institutional information and contacts
• Check-in/Check-out request
• Wake-up call
• Room service
• Maintenance and Cleaning requests
• Call a taxi or transfer
• Configure additional service requests
• Real time chat
• Push notifications
• Recommended points of interest
• City tours
• Audio tours
• Events & Activities
• Bookable places and activities
“One of the startups Marriot and Hilton should be watching.”
- By CB Insights -